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Highland Park has been Vivian’s home since she was 11 years old. Through partnership with Family Lifeline, she has been able to remain living in the place she feels most safe, connected, healthy, and engaged.

Long-Term Support Services

We know that caregiving is exhausting without some support. Family Lifeline’s Living Well programming for older adults, persons with disabilities and their caregivers strives to help individuals remain living well in community settings of their choosing where they feel safe, connected, healthy, and engaged. Our comprehensive Long Term Support Services are person-centered, trauma informed, and individualized to each client’s needs. They're also focused on working with two generations at a time to ensure overall wellness, healthy aging, and caregiver support.


Research shows that social isolation, frailty and chronic health conditions increase sharply with age. As the population ages, more and more individuals will find it difficult to carry out the everyday tasks necessary to age-in-place and remain safely at home. Our goal is to support individuals and families to remain socially engaged while maintaining their health, safety, and dignity. 


Long Term Support Service options include:


Three types of home care services, Nursing Support and Consultation, Visiting Volunteers, Care Coordination or a combination of these services. At each connection point, Family Lifeline offers Honoring Choices (a major initiative to build systemic change, advocacy and education around advanced care planning) and counseling.  We also participate in No Wrong Door (a virtual system and statewide network of shared resources designed to streamline access to long term services and supports – connecting individuals, providers and communities across Virginia) as a means to connect our families with the services they need.


Our Living Well team

Program Goals for our Living Well Programs are:

  • Promoting health and wellness in the comfort and safety of home

  • Preventing premature placement in long-term care facilities

  • Facilitating social connectedness and community engagement

  • Relieving the stress and role-strain associated with caregiving

  • Improving life course outcomes -- two generations at a time

Home Care Services support our loved ones by assisting with basic activities of daily living maximizing choice, safety and connection.  This type of on-site, customized professional care is needed to effectively

Home Care Services:

help individuals remain in their home environment. Our CNAs and PCAs are provided with ongoing training and support from our on staff registered nurses to deliver high quality care inside the home. We offer three types of Home Care Services: 

Home Care Services

Our registered nurses provide the initial assessment of an individual’s home care needs, as well as provide an ongoing reassessment of their plan for care. In addition, situations arise where having a nurse reach out to an individual to help connect that individual with their Primary Care Physician and other health care providers proves to be a beneficial support.

Nursing Support and Consultation:
Nursing Support and Consultation

visits, the program matches program participants with volunteers who provide companionship, outreach, and advocacy. Volunteers commit to visiting their individual match a minimum of once a week for a year. Volunteers receive formal training focusing on person centered engagement and sensitivity to the needs of individuals facing difficult life circumstances (e.g., health issues, grief, etc.). These vital supports increase the opportunity for older adults to remain in housing of their choosing for as long as possible by reducing loneliness and isolation.  

Visiting Volunteers:
Visiting Volunteers

With our Visiting Volunteers program, we strive to meet the social and emotional needs of some of the community’s most vulnerable population - older adults and persons with disabilities. Through weekly

to services and resources in a coordinated manner to maximize choice, build resiliency, and assist individuals in reaching their optimal level of health. We do this by working together on a comprehensive assessment to identify goals and develop a service plan. Plans often include support for understanding and accessing interrelated medical, social, developmental, and behavioral health needs. Our care coordinators are trained Honoring Choices facilitator and are able to support individuals with advance care planning.

Care Coordination:
Care Coordination

Care coordination is a collaborative process that can help families navigate a sometimes confusing care system. Our care coordination links older adults, persons with disabilities and their familial caregivers

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