OUR APPROACH
Partnerships
Family Lifeline is committed to partnering with others. This tradition started as far back as the 1900s, when we forged our first collaboration with a local organization with a similar mission. Today, in an effort to avoid duplicating services and efforts, Family Lifeline continues to identify partners who complement our existing strengths and competencies. We believe, like our founders, that by joining forces and leveraging each partner’s special skill sets – together, we bring about more effective services, better results, and a stronger community.
Service Philosophy
Also rooted in history (and in research!) is our service philosophy. Once inspired by the work of our founders, now driven by modern-day best practices, we deliver all of our services, not in an office, but in the home, where everyday challenges are overcome, and everyday successes are celebrated.
We are committed to our services being:
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Respectful – believing in the fair treatment, access, opportunity, and advancement of all people.
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Person-Centered – ensuring that people’s values and preferences are at the center of planning care.
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Strengths-Based – building on the resilience and potential for growth and development inherent in all individuals.
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Trauma-Informed – recognizing the pervasive nature of trauma and promoting an environment of healing and recovery with the primary goal of not re-traumatizing.
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Outcome-Driven – using results to inform programming, ensure fidelity to evidence-based models, guide strategic direction of the organization, and support advocacy efforts.
OUR FOOTPRINT
Bringing health and hope directly into the homes of Central Virginia's most vulnerable families.
OUR VALUES AND CULTURE MODEL
Family Lifeline's work is guided by our six core values: support, partnerships, respect, excellence, accountability, and fun. Leadership is the heart of our organizational culture; we believe that anyone can make a positive impact on those around them.
We believe in the fair treatment, access, opportunity, and advancement of all people and work to create an environment in which any individual can feel welcomed, respected, supported, and valued.
