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Resource Hub

Get connected! Request Family Lifeline's home-visiting services HERE and browse our Resource Hub for a other community support resources.

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We're always looking for new community partners and resources. Help us add to our list by suggesting a resource:

FOOD & NUTRITION

Feed More:

Call the Hunger Hotline Monday-Friday 8a.m.- 4p.m. for pantry information and other resources available to you. 804-521-2500

Use their Agency Locator to find a food pantry, soup kitchen or other food resources near you today. Just enter your zip code.

Requirements when visiting the food pantry:

Contact your agency before you visit to make sure hours and requirements haven’t changed

You must be 18-years-old or older

Live in the same zip code as the pantry

Bring a photo ID and/or proof of residency

Once you get there, your agency will assist you in getting your food

RVA Community Fridges

Mutual Aid Groceries, Hygiene Products, etc. Available 24/7 

 To find a fridge visit website at Linktr.ee/rvacommunityfridges 

2025 Venable St, Richmond VA 23223 

2414 Hull Street, Richmond VA 3224 (Behind the Bearded Kitchen) 

***Due to liability and recall statuses, baby formulas can be accessed through the Women, Infants, and Children program (WIC) with a completed application. Our Parent Educators can assist with this process. 

Food Distribution Locations, Times, and Dates

2nd Presbyterian Church 5 N. Fifth St; 804-649-9148 

Monday 11:30 am-12:45 pm (Bagged) 

St. Peter’s Catholic Church: 800 E. Grace Street; 804-643-4315 

Tuesday 11:45 am-12:30 pm (Hot); Showers: 1 pm-3:30 pm; Pantry 1 pm- 3 pm

Wednesday 4:30 pm-6:00 pm (Hot) 

Oregon Hill Baptist Center: 400 S. Pine St.; 804-648-1353 

Thursday 10:00 am-12:00 pm  (Snack Bag) 

St. Paul’s Episcopal Church: 815 E. Grace Street; 804-643-3589 

Thursday 10:30 am-12:00 pm (Bagged) 

First Baptist Church: 2709 Monument Ave; 804-355-8637 

Monday & Thursday 11 am-2 pm (Pantry/ bagged lunch) 

Showers by appointment Monday and Thursday 11 am-3 pm 

 

Centenary United Methodist: 411 E. Grace Street 804-648-8319 

Friday 11 am- 12:30 pm (Bagged) 

Grace and Holy Trinity 8 N. Laurel Street; 804-359-5628 x13 

Friday 12:00 pm-2 pm (street-side, to-go) 

St. Mark’s Episcopal Church: 520 N. Boulevard; 804-358-4771 

2nd and 4th Saturday 9:00 am-10:00 am (Food Pantry) 

Bon Air Baptist Church: 2531 Buford Road; 804-272-1475 

Wednesday 3-4:30 pm (Drive Thru) 

Bagged groceries, paper product, diapers 

Food & Nurtition

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Addiction & recovery

Treatment Services:

CSB Same Day Access—Initial starting point for accessing substance use treatment services through CSB. Intake days and hours vary depending on CSB.

RBHA*: 804-819-4100

Henrico*: 804-727-8515

Chesterfield*: 804-768-7318

Hanover: 804-365-4222

District 19*: 804-862-8002 ext. 3047

 

*Offer specialized substance use services for pregnant and postpartum women

Support Groups:

 

Alcoholics Anonymous (AA) in Greater Richmond Area: Visit https://aarichmond.org/meetings.php to search for AA meetings in the area, including meetings for those who speak Spanish. Virtual meetings list Zoom link and passcode.

 

Narcotics Anonymous (NA) in RVA: Visit https://rvana.org/ to search for NA meetings in the area. Virtual meetings list Zoom link and passcode.

 

Substance Abuse and Addiction Recovery Alliance (SAARA): Provides various virtual recovery groups throughout the week. Visit https://www.saara.org/ and click on “Resources”. There you will find the Zoom link, passcode, and weekly peer group schedule.

 

Friends 4 Recovery Chesterfield: Provides virtual peer support meetings throughout the week. Visit https://www.friends4recoverychesterfield.org/ for GoToMeeting information.

 

Help Lines:

 

Alive RVA Warm Line: Call 833-473-3782 7 days a week, 8 am-midnight to speak with a volunteer who has lived experience with addiction and recovery. Volunteers can provide referrals to treatment and community resources that can help with recovery.

Substance Abuse and Mental Health Services Administration (SAMHSA) is a free and confidential information service for those facing mental and/ or substance use disorders. SAMHSA representatives will refer individuals to a local treatment facility, support group, and community-based organizations. 

 

National Helpline: 1-800-662-HELP (4357) or 1-800-487-4889 provides service in both English and Spanish

Or text your zipcode to 435748 to connect you with local resources, services only offered in English

To find help near you they provide an online treatment locator at https://findtreatment.gov/

 

Quit Now Virginia assists individuals through overcoming smoking addiction by providing a personalized

Quit Plan with a coach or with their online program.

 

For Free one-on-one assistance for Richmond City Residents call (804) 482- 8018 or visit

https://www.vdh.virginia.gov/richmond-city/free-from-smoking-program/

For Free 24/7 phone assiatance for all Virginia residents call 1-800-784-8669 or visit

https://www.quitnow.net/mve/quitnow?qnclient=virginia

Para asistencia las 24/7 para todos los residentes de Virginia llame al 1-855-335-3569 o visite

Quite Now Virginia https://quitnow.net/mve/quitnow

 

***In Family Lifeline programming our Parent Educators can also help to connect individuals and families with referrals to support groups provided by VCU.

IPV/Domestic Violence

 

Local

Greater Richmond Area Hotline: 804-612-6126.

 24/7 regional crisis hotline that connects survivors to emergency and support services.

YWCA of Richmond: 804-643-6761.

Services include individual counseling, safety planning groups, emergency shelter, support groups, referrals to other services, i.e. workforce, court advocacy.

Safe Harbor (Henrico County): 804-249-9470.

Services include individual and youth counseling (in English and Spanish), emergency shelter, court advocacy.

Hanover Safe Place (Hanover County): 804-752-2702.

Services include individual counseling, emergency shelter, safety planning, court advocacy.

James House (Petersburg): 804-458-2840.

Services include safety planning, emergency shelter, support groups.

 

State

Virginia Sexual and Domestic Violence Action Alliance Hotline: Call 1-800- 838-8238 or text 804-793-9999.

Trained advocates are available 24/7 to offer support and connect survivors to local resources. The hotline can provide trauma-informed legal services and legal advocacy to callers. There is also an option to chat with an advocate on the agency’s website: vadata.org/chat.

LGBTQ Partner Abuse and Sexual Assault Helpline: Call 1-866-356-6998 or text 804-793-9999.

Trained advocates are available 24/7 to offer support and information for LBTQ callers. There is also an option to chat with an advocate on the agency’s website: vadata.org/chat.

 

National

National Domestic Violence Hotline: Call 1-800-799-7233 or text LOVEIS to 22522.

Trained advocates who speak multiple languages are available 24/7 to provide support and information. There is also an option to chat with an advocate on the agency’s website: thehotline.org.

Crisis Text Line: Text HELLO to 741741 to get connected to a trained crisis counselor 24/7.

Mental Health

When in crisis:  

CSB Crisis Services—24/7 local response for individuals experiencing a mental health crisis.  

RBHA (For Richmond city residents): 804-819-4100  

Henrico: 804-727-8484 

Chesterfield: 804-748-6356 

Hanover: 804-365-4200 

District 19 (For Petersburg residents): 804-862-8000  

National Suicide Prevention Lifeline: English: 1-800-273-8255; Spanish: 1-888-628-9454.  

Trained crisis counselors available 24/7 to help individuals thinking about suicide and/or in need of emotional support.  

 

Crisis Text Line: Text HOME to 741741 to get connected to a trained crisis counselor 24/7.  

 

EmpowerNet Hotline: Call or text 804-612-6126 to get connected to regional emergency services 24/7.  

Emergency services include hospital accompaniment, safety planning and counseling.  

 

When not in crisis:  

CSB Same Day Access—Initial starting point for accessing mental health services through CSB. Intake days and hours vary depending on CSB.  

RBHA: 804-241-9621 

Henrico: 804-727-8515 

Chesterfield: 804-768-7318 

Hanover: 804-365-4222 

District 19: 804-862-8002 ext. 3047 

Postpartum Support International HelpLine: Call 1-800-944-4774 (press 1 for Spanish and 2 for English).

Trained volunteers available to provide information, encouragement and resources. 

Mental Health America of Virginia Warmline: Call 1-866-400-6428

Mon-Fri 9am-9pm, Sat & Sun 5-9pm to speak with a trained listener with lived experience who can provide emotional support and resources.  

Addiction & Recovery
IPV/Domestic Violence
Mental Heath
Housing
Clothing & Household Items
Clothing and Household Items

 

Mercy Mall

Offers free clothing, housewares, baby items, and more to individuals and families overcoming the many obstacles to home and life stability. They also offer seasonal assistance during the winter/ Christmas and during back-to-school

 

*Appointments are necessary, and our Parent Educators can help get you connected.

*Offers services in mainly English, but Spanish is offered depending on volunteer availability.

Eligibility: Those who are experiencing homelessness, domestic violence, unemployment/ underemployment, sudden emergency relocation, and extreme poverty. Also available to those with physical and/ or mental disabilities, who are recovering from substance abuse, and those who have experienced human trafficking.

 

Location: 7519 Whitepine Rd. North Chesterfield, VA 23237

 

Contact information:

Email: appointments@mercymallva.org

Phone: (804) 728-2928

Little Hands

Provides individualized support through donated items to families with young children in areas such as comfort, development, early literacy, or safety.

 

**Little Hands offers support through partner request only, so families would have to be enrolled in a program such as Family Lifeline.

Housing

The Homeless Crisis Line: 804-972-081

Virginia 211: Dial 2-1-1 or 1-800-543-7709 for statewide information and referral for other housing needs

Other housing related concerns call the housing resource line: 804-422-5061

Daily Planet Health Services

Provides outpatient medical, dental, mental health, and substance use disorder services.

Address: 517 West Grace Street

Phone: 804-783-0678

Greater Richmond Region (Domestic Violence)

Individuals and their children suffering from domestic violence can find shelter, counseling, support groups, and legal assistance. 24 hours/ day

Hotline: 804-612-6126

OAR of Richmond

Re-entry service provider for adults leaving incarceration and returning to the Richmond, Virginia area.

Address: 3111 West Clay Street

Phone: 804-643-2746

Real Life

Supportive and recovery services for adults re-entering the community from incarceration, experiencing homelessness, and/ or with substance use disorder

Address: 111 North 25th Street

Phone: 804-322-3311

Richmond Behavioral Health Authority

24 hour crisis intervention services for persons who are homeless and need mental health treatment.

Phone: 804-819-4100

Richmond City Department of Social Services

Referral for entitlement programs including TANF, Food Stamps, WIC vouchers, and General Relief.

Phone: 804-646-1262

RVA Light

A safe place to sit inside, connect with local resources, charge phones, and use free phone and computer services with coffee and friendly faces

Address: 504 West Broad Street

Phone: 804-447-7087

The Department of Veteran Affairs Homelessness

Provides free, 24/7 access to trained counselors for local resources and assistance. Text messages are accepted.

National Call Center:1-877-424-3838

Warm Line

Peer-run service for Virginia residents who would like someone to talk to, or who request community mental health resources, or who have specific questions.

Warm Line: 1-866-400-6428

Recreation

Museums for All

Provides free or reduced admissions to museums throughout the US. No registration is required, but you must bring your SNAP EBT card (WIC card may not work) and photo ID which allows access for 4 people per card. Any admissions cost must be paid with alternate methods such as cash or credit.

Local Richmond Museums:

Agecroft Hall and Gardens

The American Civil War Museum

Children’s Museum of Richmond

Lewis Ginter Botanical Garden

Maymont

The Poe Museum

Science Museum of Virginia

The Valentine

Virginia Museum of Fine Arts

Virginia Museum of History and Culture

Wilton House Museum

**To ensure what each museum requires upon entry and for other locations click here

Henrico Library

HCPL offers a variety of resources ranging from books, classes, media, printing, and more. For access to materials, a library card is required.  Residents of Henrico County, Chesterfield County, and/ or City of Richmond are eligible and must have a photo ID as well as Proof of address, for more information click here. The application can be filled out online, printed and brought to a location (English Form, Spanish Form), or at a HCPL location.

 

They offer:

Events and classes:

Computer basics, Pre-K Open Art, ESL Conversation Café (online)

 click here for the events calendar

Story Time for families and children

click here for the storytime calendar

Academic Support

Job and Career Resources

Printing

Tax Help

Richmond Public Library

Offers a variety of resources such as laptop checkout, job seeker assistance, books, legal forms, and events.

 

RPL also offers:

Events and storytime for children

School Readiness

Resources for kids with special needs

Free Library Cards are eligible to those in:

Residents of the following cities: Richmond, Hopewell, Petersburg, and Williamsburg

Residents of the following counties: Charles City, Chesterfield, Dinwiddie, Goochland, Hanover, Henrico, King William, New Kent, Powhatan, and Prince George

Application Instructions:

Apply in person for a physical library card click here for instructions

Apply online for an ECARD for access to online materials

click here for location addresses and information

Eastern Henrico Recreation Center

Offers a water spray park, open play area, trails, soccer/football field, basketball, play equipment and more. Center programs are free and no registration is required, click here for their program schedule. Open Gym activities such as badminton, basketball, and pickleball are free but an access pass is necessary (to acquire a pass, visit in-person).

Park and Outdoor Amenities: open daily from dawn to dusk

Spray Park: May-September from 9am- 7pm (Seasonal and weather permitting

 

For more information:

Email: easternhenrico@henrico.us

Phone: 804-652-1450 from 8am-4:30pm

Address: 1440 N. Laburnum Avenue, Henrico, VA 23223

Recreation
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