Resource connection can be hard to navigate, at Family Lifeline our mission is to connect families and individuals with all resources for a safe and healthy home. For support in navigating and connecting with community services, check out our Accessing Services page for a form that gets you access to our partner agencies throughout Richmond and Petersburg.
Substance Abuse Support
CSB Same Day Access—Initial starting point for accessing substance use treatment services through CSB. Intake days and hours vary depending on CSB.
District 19*: 804-862-8002 ext. 3047
*Offer specialized substance use services for pregnant and postpartum women
Alcoholics Anonymous (AA) in Greater Richmond Area: Visit https://aarichmond.org/meetings.php to search for AA meetings in the area, including meetings for those who speak Spanish. Virtual meetings list Zoom link and passcode.
Narcotics Anonymous (NA) in RVA: Visit https://rvana.org/ to search for NA meetings in the area. Virtual meetings list Zoom link and passcode.
Substance Abuse and Addiction Recovery Alliance (SAARA): Provides various virtual recovery groups throughout the week. Visit https://www.saara.org/ and click on “Resources”. There you will find the Zoom link, passcode, and weekly peer group schedule.
Friends 4 Recovery Chesterfield: Provides virtual peer support meetings throughout the week. Visit https://www.friends4recoverychesterfield.org/ for GoToMeeting information.
Alive RVA Warm Line: Call 833-473-3782 7 days a week, 8 am-midnight to speak with a volunteer who has lived experience with addiction and recovery. Volunteers can provide referrals to treatment and community resources that can help with recovery.
Substance Abuse and Mental Health Services Administration (SAMHSA) is a free and confidential information service for those facing mental and/ or substance use disorders. SAMHSA representatives will refer individuals to a local treatment facility, support group, and community-based organizations.
National Helpline: 1-800-662-HELP (4357) or 1-800-487-4889 provides service in both English and Spanish
Or text your zipcode to 435748 to connect you with local resources, services only offered in English
To find help near you they provide an online treatment locator at https://findtreatment.gov/
Quit Now Virginia assists individuals through overcoming smoking addiction by providing a personalized
Quit Plan with a coach or with their online program.
For Free one-on-one assistance for Richmond City Residents call (804) 482- 8018 or visit
For Free 24/7 phone assiatance for all Virginia residents call 1-800-784-8669 or visit
Para asistencia las 24/7 para todos los residentes de Virginia llame al 1-855-335-3569 o visite
Quite Now Virginia https://quitnow.net/mve/quitnow
***In Family Lifeline programming our Parent Educators can also help to connect individuals and families with referrals to support
groups provided by VCU.
IPV/ Domestic Violence
Greater Richmond Area Hotline: 804-612-6126.
24/7 regional crisis hotline that connects survivors to emergency and support services.
YWCA of Richmond: 804-643-6761.
Services include individual counseling, safety planning groups, emergency shelter, support groups, referrals to other services, i.e. workforce, court advocacy.
Safe Harbor (Henrico County): 804-249-9470.
Services include individual and youth counseling (in English and Spanish), emergency shelter, court advocacy.
Hanover Safe Place (Hanover County): 804-752-2702.
Services include individual counseling, emergency shelter, safety planning, court advocacy.
James House (Petersburg): 804-458-2840.
Services include safety planning, emergency shelter, support groups.
Virginia Sexual and Domestic Violence Action Alliance Hotline: Call 1-800- 838-8238 or text 804-793-9999.
Trained advocates are available 24/7 to offer support and connect survivors to local resources. The hotline can provide trauma-informed legal services and legal advocacy to callers. There is also an option to chat with an advocate on the agency’s website: vadata.org/chat.
LGBTQ Partner Abuse and Sexual Assault Helpline: Call 1-866-356-6998 or text 804-793-9999.
Trained advocates are available 24/7 to offer support and information for LBTQ callers. There is also an option to chat with an advocate on the agency’s website: vadata.org/chat.
National Domestic Violence Hotline: Call 1-800-799-7233 or text LOVEIS to 22522.
Trained advocates who speak multiple languages are available 24/7 to provide support and information. There is also an option to chat with an advocate on the agency’s website: thehotline.org.
Crisis Text Line: Text HELLO to 741741 to get connected to a trained crisis counselor 24/7.
When in crisis:
CSB Crisis Services—24/7 local response for individuals experiencing a mental health crisis.
RBHA (For Richmond city residents): 804-819-4100
District 19 (For Petersburg residents): 804-862-8000
National Suicide Prevention Lifeline: English: 1-800-273-8255; Spanish: 1-888-628-9454.
Trained crisis counselors available 24/7 to help individuals thinking about suicide and/or in need of emotional support.
Crisis Text Line: Text HOME to 741741 to get connected to a trained crisis counselor 24/7.
EmpowerNet Hotline: Call or text 804-612-6126 to get connected to regional emergency services 24/7.
Emergency services include hospital accompaniment, safety planning and counseling.
When not in crisis:
CSB Same Day Access—Initial starting point for accessing mental health services through CSB. Intake days and hours vary depending on CSB.
District 19: 804-862-8002 ext. 3047
Postpartum Support International HelpLine: Call 1-800-944-4774 (press 1 for Spanish and 2 for English).
Trained volunteers available to provide information, encouragement and resources.
Mental Health America of Virginia Warmline: Call 1-866-400-6428
Mon-Fri 9am-9pm, Sat & Sun 5-9pm to speak with a trained listener with lived experience who can provide emotional support and resources.