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Family Lifeline is one of the oldest non-profit organizations in Virginia and an integral member of the greater Richmond community. We have been supporting stronger lives and stronger communities since 1877.

OUR MISSION & VISION 

We partner with families and individuals, delivering intensive home and community-based services to achieve an equitable, resilient community where families and individuals are connected, safe and living a healthy, meaningful life.
 

OUR FOOTPRINT 

To bring health and hope directly into the homes of Central Virginia's most vulnerable families.

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OUR STATEMENT OF

EQUITY & INCLUSION

We believe in the fair treatment, access, opportunity and advancement of all people and work to create an environment in which any individual can feel welcomed, respected, supported and valued.

OUR VALUES

Respect

We embrace diversity and equality, treating everyone with dignity and fairness. We promote competence to respect and offer culturally informed practices. We believe in open, honest and proactive internal and external communications.

We challenge ourselves to the highest levels of learning and performance to achieve greatest impact. We ensure the integrity of data that informs program planning and efficacy of service delivery. We embrace change and remain flexible and open-minded regarding current and future opportunities. We aim to have  clear employee expectations and encourage autonomous decision-making.

Excellence

We act honestly and ethically. Professional integrity is the cornerstone of our service delivery. We are good stewards of the resources entrusted to us. Transparency and fiscal responsibility are hallmarks of our daily operations.

Accountability

We partner with other organizations that complement our existing strengths and competencies. We partner with individuals and families in every stage of service planning, maximizing the development of a true, caring, reciprocal relationship that promotes independence and empowerment. We draw people together to solve problems whenever possible.

Partnerships

When interacting with others, we will remain compassionate and will encourage balance, health and well-being. Our operational foundation is based on teamwork and collaboration. Every employee is valued, and their engagement is crucial to the organization’s success.

Support

We will not take ourselves too seriously and will incorporate fun and light heartedness in the workplace. We know we are stronger if we are connected through laughter.

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